uHonor Thy User!
lIt is
our job to take the user’s perspective
lWe
are the users advocate with the designers and producers of the system under
consideration.
uThere are always tradeoffs!
lDiffering goals will always conflict and need to be balanced.
lTo
enhance one feature of a system will minimize others.
lIt is possible and likely that both features of the system are
important and desirable.